Case Studies
Our dedicated service and expert support ensures our clients can easily achieve their objectives. These case studies are just a few of the success stories Chronos has had with NHS Trusts.
"We wanted the flexibilty of using different contact methods to maximise completion rates whilst delivering a high quality service"
Sara Parker
Planning and Performance Improvement Manager
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"Waiting times are at their lowest ever measured levels and we are comfortably meeting the 18 week referral-to-treatment standards"
Nick Foss
Service Improvement Manager
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"I am really impressed with 360CRM's approach. They had implemented the system within a few weeks and had all key staff fully trained"
Paul Williams
Head of Patient Access
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Chronos has delivered great DNA reductions. 360CRM are great to work with, they are professional, flexible and really understand the needs of the NHS"
Stewart Cully
IM & T
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"The way Chronos is set up I can't think off hand how it could be much improved in terms of quality or security"
Malcolm Harmer
Automated Confirmation Service Project Manager
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"Since implementing Chronos , we have dramatically reduced missed appointments and maximised clinician time."
Helen Bennett
Assistant Director of IT
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