Proven Results

Chronos has achieved significant results in over 30 NHS Trusts across the UK. The table below shows Trust wide results from some of our clients.

	DNA Before Chronos	DNA After Chronos	Improvement
NHS Dumfries & Galloway	8.6%	3%	65%
Plymouth Hospitals NHS Trust	9.4%	5.4%	43%
Epsom & St Helier University Hospitals NHS Trust	8.3%	6.1%	27%
St Helens & Knowsley NHS Trust	11%	7.4%	33%
Stockport NHS Foundation Trust	10%	6%	40%
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust	7%	5%	29%
University Hospital of South Manchester NHS Foundation Trust	15%	9%	40%

The scope of these results are for the majority of outpatient specialities in each Trust - not just individual specialties or limited pilots. These results are also irrespective of the appointment booking process used by the Trust. Chronos agent callers are the key to success as they ensure maximum reminder completion rates - essential to delivering you a quick and significant Return on Investment (ROI).

Reducing DNAs Delivers Financial Success

Plymouth Hospitals NHS Trust gained an additional annual net income of £579,000 as a result of using Chronos. Learn more about their success in their case study. 

Royal Bolton Hospital NHS Foundation Trust have also experienced a significant ROI - between November and December 2010  alone they achieved a net income gain of £22,303.