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Fully Managed Service

Chronos is fully project managed and hosted by 360CRM. With no large up front capital spend, the service is simple to use and your Trust will not require any on-site equipment or access to on-going technical expertise.

Our project managers will guide you through a straightforward implementation process where the service will be tailored to meet your Trust's exact requirements. We will work closely with your Trust to develop carefully worded scripts for patient calls which can be tailored to each particular specialty involved. We will also work with your information governance team to ensure Chronos operates exactly as they require.

Chronos works with any Patient Administration System (PAS) ensuring the service can be easily implemented and up and running in a matter of weeks. For a complete list of the PAS systems we have successfully integrated with please click here.

On-Going Partnership

Ensuring success in the NHS requires long term focus. 360CRM do not walk away after the initial implementation, we continue to work in partnership with you to accurately measure results and from time to time adjusting the service to accommodate changes in your operation, quickly and with minimal fuss.

"The difference with 360CRM is that they deliver on their promises. 360CRM is incredibly responsive, flexible and willing to work closely with UHSM to achieve our Trust's objectives"

Anthony Edwards
Patient Access Manager
University Hospital of South Manchester NHS Foundation Trust

"The staff at 360CRM have obviously got a lot of experience working with NHS Acute Trusts in particular so we were all speaking the same language and all understood what we were trying to get out of the implementation"

Sara Parker
Planning and Performance Improvement Manager
North Cumbria University Hospitals NHS Trust